Appointment Policy
To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.
Payment Policy
We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, cash and personal checks.
Patient Arrival Policy
The safety of your cat is important to us! We emphasize the need to bring your cat in a carrier or in some type of container that will prevent your cat from ending up loose in our parking lot or clinic. We can sell you an inexpensive cardboard carrier if you'd like. We sometimes have loaner carriers as well. Please ask at the reception desk if you would like to purchase a cardboard carrier or borrow one of our loaners.
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